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Privacy notice

DIGOE GF, with address at Guadalajara, Jalisco, México, is responsible for the use and protection of your personal data, and we inform you of the following:

Privacy Department
To handle any request regarding the exercise of your ARCO rights, revocation of consent you may have granted for the processing of your personal data, limitation of use or disclosure of your data, or the purposes of processing your personal data, our Privacy Department is available through the following contact channels:

Email: info@digoegf.com

To communicate with you, we need the following personal and contact data in your request:

  • Data subject’s name
  • Authorization letter if the request is submitted by someone other than the data subject
  • Copy of the data subject’s identification
  • Email address
  • Phone number

After we receive your request, you will receive our response within a maximum of twenty business days through the contact methods you provide.

For what purposes will we use your personal data?
The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

  • Contact purposes
  • To allow registration on the site
  • To access site content
  • Billing and collection
  • Shipping and delivery of products

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service but allow us to provide better service:

  • Advertising communications

If you do not wish your personal data to be processed for these additional purposes, you may indicate so through the channel where you provide your data by selecting the appropriate option. Refusal to use your data for these additional purposes cannot be grounds for denying the services or products you request or contract with us.

What personal data will we use for these purposes?
To carry out the purposes described in this Privacy Notice, we will use the following personal data:

  • Contact data
  • Identification data
  • Billing data
  • Employment data
  • Academic data
  • Physical traits and distinguishing features
  • Financial or asset data

In addition to the personal data mentioned above, for the purposes stated in this Privacy Notice we will use the following personal data considered sensitive, which require special protection:

  • Health data
  • Sexual behavior and preferences
  • Ethnic or racial origin

How can you Access, Rectify, Cancel your personal data, or Object to its use?
You have the right to know what personal data we hold about you, for what purposes we use it, and the terms of its use (Access). You may request correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); request deletion from our records or databases when you consider it is not being used in accordance with applicable principles, duties, and obligations (Cancellation); and object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

If you wish to exercise your ARCO rights, you may do so by contacting our Privacy Department through the channels set out in this notice.

How can you revoke consent for the use of your personal data?
You may revoke consent you have given, where applicable, for the processing of your personal data. However, please note that we may not always be able to fulfill your request or cease use immediately, as we may be legally required to continue processing your data. Revocation may also mean we can no longer provide the service you requested or may end your relationship with us. To learn the procedure and requirements for revoking consent, contact our Privacy Department through the channels specified in this notice.

How can you limit the use or disclosure of your personal information?
If you wish to limit the use or disclosure of your personal information, you may request it from our Privacy Department through the channels specified in this notice.

We may also provide specific procedures and mechanisms through which you can limit the use of your personal information. These will be communicated through the channels we use to contact you or others we deem appropriate.

Use of cookies and tracking technologies
Cookies are small pieces of information stored as files on your device and generated by our website. They make interaction with our site faster and easier by remembering preferences, behavior data, or registration data. The information they contain may be used when you visit our site and external sites.
Some pages or emails may contain invisible images called “web beacons” or “pixel tags.” Web beacons track behavior on a page or email similarly to cookies. We use cookies and other tracking technologies for the following purposes:

  • To allow registration and login on our site
  • For proper operation of the online store, saving items added to the shopping cart and enabling payment
  • To record and analyze behavior on our site for statistical and quality purposes

We may also use the information for advertising and remarketing. Remarketing displays our ads on third party sites based on past visits to our site. Ads may appear as banners or suggested posts. You may opt out of cookies for advertising via the Network Advertising Initiative page: www.networkadvertising.org/choices/

To disable personalized Google ads:
www.google.com/settings/ads/?hl=en

You may also review the privacy policies of companies we use for advertising and remarketing:

If you prefer to disable cookies entirely, you can do so in most web browsers. Note that the site may not function correctly if you do. In recent versions of Mozilla Firefox, Internet Explorer, and Google Chrome, the option to disable cookies is usually under “Privacy” in each browser’s settings.

How will you be informed of changes to this Privacy Notice?
This Privacy Notice may be modified or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes to our business model; or other causes.

Changes to the Privacy Notice will be communicated through the contact details you provide at registration and on our website at: https://digoegf.com

I consent to my personal data being processed in accordance with the terms and conditions set out in this Privacy Notice.